Your company forgets why.
The information exists.
The context doesn’t.
“Why do we price it this way?”
- A Slack thread from August
- A Notion doc last edited in March
- Two notes on a CRM record
- A comment on a pull request
- A meeting nobody wrote up
- One person who was in the room
- What was actually decided
- Why — and what was ruled out
- What has changed since
- Which of it is now out of date
- What nobody has an answer to yet
Everyone who asks does that work again. Six months later the answer walks out of the building with the person who did it.
“Why do we price it this way?”
ASKED BY SOFIA D. · ANSWERED FROM WHAT SOFIA IS ALLOWED TO SEEONE QUESTION · ONE ANSWER
Your company remembers what happened.
Conscilliance remembers why.
- Search results to read through
- Documents that may be out of date
- The reasoning in someone else’s head
- The same debate, twice a year
- Old and current answers, side by side, unlabelled
- What is true now
- Why it was decided that way
- What changed, and what it replaced
- What is still unresolved
- Who to ask, and where every claim came from
Old decisions don’t disappear when you change your mind.
A decision that loses its history gets argued again every six months. So the ones it replaced stay readable — struck through, never deleted.
Chosen when buyers understood seats and billing could not measure usage. Three signed accounts and the sales playbook still describe it.
Run to test whether usage could be billed reliably for every account. It could not — but its data made the current model credible.
Owned by Priya Raman, decided 22 August, effective 1 September. One plan, 250,000 calls a month included. Per-seat quoting survives as one named exception: Meridian Health, whose finance team cannot process usage invoices.
STILL OPEN · WHEN CONTRACTS MOVE OVER- NOW OUT OF DATEPer-seat pricing is no longer the plan. Two things you own still describe it: the pricing FAQ and the trial email sequence.
- DISAGREEMENTFinance and Sales still read the migration date differently. No decision from the owner yet.
- STILL UNKNOWNWhether Meridian’s exception survives their renewal. Asked twelve days ago, answered by nobody.
A feed of the same week would have shown four file edits and three comments. None of them said the plan had changed.
What it’s good for.
- Ask the company a questionAn answer with its reasoning attached, not ten links to read.
- Onboard in weeks, not quartersNew people read why things are the way they are instead of asking around for it.
- Keep what people know when they leaveWhat someone decided, and why, stays behind after they do.
- Catch contradictions earlyTwo teams working from two different answers — before a customer finds out.
- Give your AI agents real contextAgents that inherit your decisions and constraints instead of guessing at them.
- See what actually changedOnly the things that moved in the work you depend on.
An answer you can check.
- EVERY CLAIM HAS A SOURCEYou can see where every part of an answer came from, and when.
- YOU SEE WHAT YOU CAN ALREADY SEEAnything you are not allowed to read is left out — and counted, so you know it was.
- IT SAYS WHEN IT DOESN’T KNOWDisputed and unknown are answers too. They come with who is arguing and how long it has been open.
- AI SUGGESTS, PEOPLE DECIDENothing a model works out on its own becomes company truth until a person confirms it — and the record shows who did.
- Screenshots or keystrokes
- Hours, presence or activity scores
- Ranking people against each other
- Connecting a source without telling people
When a Slack channel is connected, the people in it are told. Privacy is something you can watch happen, not something you have to take our word for. Read the full position →
Start with one question you keep re-answering.
We work with a small number of teams. Pick one subject — how you price, why the roadmap moved, what you promised a customer — and in six weeks we build the reasoning behind it with you. After that it stays current with your team: automatically where the sources can prove it, and with a person where they can’t.
- ONE SUBJECT, BUILT WITH YOU
- YOUR TOOLS CONNECTED, YOUR TEAM TOLD
- DECISION RECORDS THAT ARE YOURS TO KEEP
- DIRECT ACCESS TO THE TEAM
- NO CREDIT CARD